Use this tutorial to attach additional messages while composing a new message on the Provider Communication - Message page.
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NOTE: Depending on the method of access and your current permissions, this tutorial may not be available. |
Complete the following steps to perform this tutorial:
Display the Provider Communication - Message page.

Provider Communication - Message page (default view) for State role

Provider Communication - Message page (default view) for Provider role
Enter the message details.
In Subject, enter the subject of the message. You can enter up to 256 characters in this text box.
In Message, enter the contents of the message. You can enter up to 10,000 characters in this text box.
In Effective Date, enter the date of which the message becomes (or became) effective. For more information about entering dates, see the Calendar Controls topic.
In End Date, enter the date on which the message becomes (or became) inactive. For more information about entering dates, see the Calendar Controls topic.
Click Attach Message(s). The Attach Message Links page displays.

Attach Message Links page (default view)
Under Message Search, complete information in the following fields as necessary to filter the list of messages displayed in the Message List table:
In Effective Date, enter or select the starting date of the date range on which to search. For more information about entering dates, see the Calendar Controls topic.
In To, enter the ending date of the date range on which to search. For more information about entering dates, see the Calendar Controls topic.
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In Subject, enter the subject of the message on which to search.
Click Search to perform a search based on the filter criteria entered.
When Search is clicked, results found to match the search criteria specified are displayed in the following column(s) of the table:
Select indicates whether the item is currently attached or assigned (when checked). Click the check box in this column to attach or detach the item.
Subject displays the subject of (or reason for) the message or notification.
Effective Date displays the date on which the item becomes (or became) active or assigned.
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NOTE: If no results are found, the table displays a single row containing the text: "No Records Found". For more information about tables, see the Tables topic. |
Click Attach Message(s). The Provider Communication - Message page displays.
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NOTE: Asterisks (*) indicate which fields are required on the page. If required information is missing, an error message displays at the top of the page after saving the data. |
Click Save.
Version 1.6